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General IT

BDS Connected Solutions Email/Username Transition Issues and FAQ

  • My BDS email still says @bdsmktg.com in Outlook Desktop
  • I'm getting an "AADSTS50011: The reply URL specified in the request does not match the reply URLs configured for the application" error when I try to access Outlook Online
  • My Power BI reports are not refreshing and I got an email saying I need to reenter credentials for the data source
  • I can't sign into the [outside BDS service] portal with my @bdssolutions.com email
  • I'm being asked to sign-in every day from my Microsoft Outlook and Teams mobile apps
  • People are saying the files and folders I've shared from my OneDrive are missing and they go to a 404 page. What's going on?
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BDS Policy

  • BDS Solutions: Internet & Email Use Policy

FAQ

  • I'm getting scam messages on my phone, what should I do?
  • I forgot my email/Office 365 password, how do I reset it? (Office 365)
  • How do I receive or send Faxes?
  • Distribution Group or Shared Mailbox?
  • I'm getting a pop up that says my Windows is not activated.
  • My title, department, or some other field is wrong in Office 365/Teams.
See all 9 articles
BDS Help Center