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General IT

Video Guides

  • How to sign-on to my company issued Microsoft account for the first time.

FAQ

  • How do I Sign in with a Passwordless Credential? (Enable Phone Sign-in)
  • How do I setup Microsoft Outlook & Authenticator Setup for Mobile? (iOS/Android)
  • I got a new phone or did a factory reset and I'm unable to sign-in because my Microsoft Authenticator doesn't work. What can I do?
  • My BDS issued Surface Device screen is black, won't turn on or is non-responsive. What should I do?
  • I forgot my email/Office 365 password, how do I reset it? (Office 365)
  • I'm getting scam messages on my phone, what should I do?
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BDS Policy

  • BDS Solutions: Internet & Email Use Policy
BDS Help Center